FAQs
Frequently Asked Questions to Help Guide You.
WHICH PAYMENT METHODS ARE ACCEPTED?
We accept American Express, Discover, Master Card, Visa, & PayPal.
DO YOU OFFER FREE SHIPPING?
Free shipping is available on orders of $75 or more within the contiguous United States. Subscribers may receive additional promotional shipping offers. Orders to Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands ship for an additional fee.
HOW LONG WILL IT TAKE TO RECEIVE MY PHYSICAL ORDER? WHICH CARRIER(S) DO YOU USE?
Orders ship within 1 to 3 business days via USPS, UPS & FEDEX. Most customers receive their order within 3 to 7 business days after shipment. You will receive a confirmation email when your order is placed and a tracking email once it ships. We do not ship on federal holidays or weekends.
If delays exceed 20 business days, we will contact you with updated delivery options.
WHAT HAPPENS IF AN ITEM OR ITEMS ARE ON BACK ORDER?
If an item is temporarily out of stock, you will be notified promptly and given the option to wait or cancel that portion of your order. Back ordered items are typically fulfilled within approximately two weeks once received from the manufacturer.
If we learn the delay will be longer, we will contact you to determine next steps.
There are no additional shipping charges for partial or back ordered shipments. Back ordered items are shipped via standard shipping, regardless of the original shipping method selected.
HOW LONG WILL IT TAKE TO RECEIVE MY DIGITAL ORDER?
Digital products are delivered immediately upon payment. If you do not receive access within 10 minutes, please contact us. Digital purchases are non refundable.
WHAT IS COACHING?
Coaching is a forward focused partnership designed to help you gain clarity, strengthen decision making, and take action toward meaningful goals. It is not therapy. Coaching creates a confidential, judgment free space where you clarify your vision, design your next steps, and stay accountable to the execution required to achieve your desired results.
WHO SHOULD HAVE A COACH?
Coaching is for every person who believes their future is worth fighting for and refuses to settle for "fine." Even the most brilliant mind cannot read the label from inside the jar; we all have blind spots and self-limiting patterns that only a dedicated, empathetic witness can help us see. It is a powerful partnership for anyone ready to stop navigating life's complexities alone and start moving with the clarity that collapses the gap between "knowing" and "doing." Whether you are seeking a strategic breakthrough or a steady hand, you deserve a sanctuary to challenge your thinking and own your evolution. Because time is a non-renewable resource promised to no one, coaching acts as the catalyst that turns "someday" into today. Everyone deserves a champion, and coaching provides the dedicated space your growth truly deserves.
WHAT IS CONSULTING?
Consulting is the strategic shortcut that transforms a vision into a concrete plan of action. While coaching focuses on the individual, consulting builds the infrastructure; providing the specific roadmaps and expert solutions needed to reach a target. It is a tactical partnership for those finished with trial and error and ready for a professional to architect their results. It does more than discuss a destination; it builds the paved road to get there and ensures momentum never stalls.
HAVE ADDITIONAL QUESTIONS?
Use the Contact page for general inquiries that are thorough. We do not respond to unsolicited sales or promotional outreach.